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Heat Pump Services in Christchurch

Over 10 years’ experience in heat pump maintenance, cleaning, servicing, seasonal tune-ups, noise insulation, deodorising, and customised service plans.

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Complete Heat Pump Services in Christchurch

When your heat pump’s playing up on a chilly Canterbury morning, or you’re looking to upgrade your home’s heating, I know how frustrating it can be to find someone you can trust. After 10 years in the business, I’ve seen every heat pump problem imaginable, and I’m here to help you get the perfect climate solution for your home.

Ready to sort out your heating? Contact us today for a free quote and honest advice.

Why We’re Christchurch’s Go-To Heat Pump Experts

One of the AC installers from Heat Pump HQ at a house in Christchurch

I started Heat Pump HQ because I was tired of seeing homeowners getting poor advice and rushed installations. Over the past decade, we’ve built our reputation on doing things properly the first time.

Here’s what sets us apart:

  • Genuine local expertise – Born and raised in Canterbury, I understand our unique climate challenges
  • No-pressure consultations – We’ll never push you into something you don’t need
  • Same-day emergency repairs – When your heat pump breaks down, we’re there fast
  • 10-year guarantee on all installations with ongoing support
  • Transparent pricing – No hidden costs or surprise charges

“I’ve been installing heat pumps in Christchurch for a decade now, and I still get excited about helping families find the perfect heating solution. Every home is different, and that’s what makes this job interesting.” – Nate Thompson, Owner

Our Christchurch Heat Pump Expertise

Living in Canterbury means dealing with those bone-chilling frosts and surprisingly hot summers. I’ve spent years learning exactly which systems work best in our conditions, from the coastal areas to the hill suburbs.

We know which models handle our temperature swings best, understand the local building codes inside out, and have relationships with all the major suppliers. This means you get honest recommendations based on real experience, not just what’s on special this month.

Our team regularly updates their training on the latest heat pump technology, so whether you’re interested in smart systems or need something simple and reliable, we’ve got the knowledge to guide you right.

How We Work With You

1. Free Home Assessment: We visit your property to understand your heating needs, measure spaces, and assess your electrical setup. No obligation, no sales pressure.

2. Honest Recommendations: Based on your budget and requirements, we’ll suggest the best options and explain why. You’ll get written quotes that are easy to understand.

3. Professional Installation: Our certified technicians handle everything from electrical work to final testing. We clean up after ourselves and show you how to get the most from your new system.

4. Ongoing Support: Annual maintenance reminders, priority booking for repairs, and friendly advice whenever you need it.

Complete Range of Heat Pump Services

Heat Pump Installation

Maintenance & Servicing

Repairs & Troubleshooting

Specialist Services

Assessment & Planning

What Makes Us Christchurch’s Top-Rated Provider

  • Deep Canterbury Knowledge We’ve worked in every corner of this region, from sea-level homes dealing with salt air to hill properties facing those bitter southerly winds. This local knowledge means we know exactly which systems thrive in your specific area.
  • Honest, Upfront Pricing: No sales tricks or inflated quotes. We believe in fair pricing and will often suggest money-saving alternatives if they suit your needs better.
  • Quality Workmanship Guarantee: Every installation comes with our comprehensive warranty, and we stand behind our work. If something’s not right, we’ll fix it at no extra cost.
  • Local Supply Relationships: Direct relationships with suppliers mean competitive pricing and fast access to parts when you need repairs.

Recent Projects Around Christchurch

  • Riccarton Family Home – Installed a multi-room system for a 1960s home, improving heating efficiency by 40% while reducing power bills.
  • Hornby Retirement Unit – Upgraded an elderly couple’s old heat pump to a whisper-quiet model perfect for their lifestyle.
  • Papanui Townhouse – Set up smart controls for busy professionals who wanted to come home to the perfect temperature every day.
  • Addington Character Home – Solved noise issues with a specialised installation that kept the neighbours happy.
  • CBD Apartment – Installed a compact high-efficiency unit that handles both heating and cooling in a small space.

Areas We Service

We proudly serve all of Christchurch and surrounding areas:

Common Heat Pump Questions

How often should I clean my heat pump filters? Check them monthly during heavy use periods. A dirty filter can reduce efficiency by up to 15% and strain your system.

What size heat pump do I need for my home? It depends on room size, insulation, ceiling height, and window area. Our heat pump calculator gives you a starting point, but a site visit gives the most accurate sizing.

Can I install a heat pump myself? The outdoor unit and refrigerant connections require licensed technicians, but you might handle some indoor preparations. We’re happy to discuss what you can and can’t do legally.

Do heat pumps work well in Canterbury’s cold winters? Modern cold climate heat pumps work efficiently down to -15°C. We recommend models specifically designed for our conditions.

How much do heat pump installations cost? Single room units start around $2,500 installed, while multi-room systems vary widely based on your home’s layout. We always provide fixed-price quotes.

Practical Heat Pump Tips

Keep Your System Running Smoothly

Clean or replace filters every 4-6 weeks during peak use. A clean filter improves efficiency and air quality while extending your heat pump’s life.

Set your temperature 2-3 degrees lower in winter and higher in summer than you think you need. Heat pumps work most efficiently with smaller temperature differences.

Maximise Energy Savings

Use timer functions to warm or cool your home before you arrive, rather than trying to heat a cold house quickly.

Close doors to unused rooms, but don’t block vents completely. Some airflow prevents humidity problems.

“The biggest mistake I see homeowners make is cranking their heat pump to maximum when they’re cold. It’s like flooring the accelerator at traffic lights – you use more fuel and don’t get there faster. Steady, moderate settings work best.” – Nate Thompson

Winter Performance Tips

Don’t cover your outdoor unit with tarps or shelters. Heat pumps need airflow to work properly, even in snow.

If your outdoor unit ices up, don’t chip the ice off. Modern units have defrost cycles that handle this automatically.

Real Customer Experience

“Nate and his team were fantastic when our old heat pump died during the July cold snap. They came out the same day, explained our options clearly, and had us warm again by evening. The new unit is so much quieter than our old one, and our power bill has dropped noticeably. Couldn’t recommend them more highly.”
Sienna M., Riccarton, July 2024

Ready to Get Started?

Whether you need a quick repair, want to upgrade your heating, or you’re building new and need expert advice, we’re here to help. After 10 years of solving Christchurch heating challenges, there’s not much we haven’t seen.

Get your free quote today or call us for honest advice about your heat pump needs. No pressure, just practical solutions that work for Canterbury homes.