Heat Pump HQ brings trusted, locally-owned heat pump services to Northcote homeowners. Founded by Nate Thompson in 2015, we’ve built our reputation on honest advice, quality workmanship, and fair pricing for every Canterbury home’s unique heating and cooling needs.
Why Choose Heat Pump HQ for Your Northcote Home?
As a Northcote resident, you deserve heating and cooling solutions that work reliably through Canterbury’s challenging weather patterns. I started Heat Pump HQ after seeing too many homeowners get oversold expensive systems or suffer from poor installation work at larger companies.
- 10+ years of local Christchurch expertise with deep understanding of Canterbury’s unique climate challenges
- Transparent pricing with no hidden fees or surprise charges
- Quality certifications including electrical registration and National Certificate in Refrigeration and Air Conditioning
- Always on-time service using high-tech appointment software
- No mess left behind policy – we treat your home with respect
- Certified, insured technicians with ongoing training investment
Learn more about our journey and values on our about us page.
Our Local Expertise in Northcote
Living in Northcote means dealing with Canterbury’s notorious nor’west winds, frosty winter mornings, and dramatic temperature swings. Over the past decade, I’ve learned exactly how these conditions affect different heat pump systems and home layouts.
The established homes in Northcote often have unique challenges – older insulation, varying room sizes, and different heating zones. We’ve worked extensively throughout the area, from the character homes near Papanui Road to the newer developments, adapting our approach to each property’s specific needs.
“Every Northcote home tells a different story about heating challenges. My job is to listen to that story and find the perfect solution that fits both your comfort needs and your budget.” – Nate Thompson, Heat Pump HQ
How We Make Your Heat Pump Journey Simple
Getting the right heat pump system shouldn’t be complicated or stressful. Here’s how we make it straightforward:
- Free home assessment where we evaluate your specific heating and cooling needs
- Honest recommendations based on your budget and requirements, not our profit margins
- Detailed quote with transparent pricing and no hidden costs
- Professional installation by certified technicians with minimal disruption
- Complete system testing and walk-through so you’re confident operating your new system
- Ongoing maintenance and support relationship for years to come
Heat Pump Services We Provide in Northcote
Heat Pump Installation
- Single room installations for targeted heating in living rooms, bedrooms, or home offices
- Multi-room systems for whole-home comfort with consistent temperatures throughout
- Smart heat pump systems with app control for convenient operation from anywhere
- Energy efficient upgrades to reduce power bills and environmental impact
- Cold climate solutions specifically designed for Canterbury winters
Explore our installation options: single room installations | multi-room systems | smart systems | energy efficient options | cold climate solutions
Maintenance & Servicing
- Annual servicing to keep systems running efficiently and extend lifespan
- Professional cleaning including deep filter and coil cleaning for optimal performance
- Seasonal tune-ups before winter and summer peak usage periods
- Customised service plans for multiple units or commercial properties
- Winterisation services for optimal cold weather performance
Keep your system running smoothly: maintenance services | professional cleaning | seasonal tune-ups | service plans | winterisation
Repairs & Troubleshooting
- Emergency repairs with same day service available for urgent issues
- Parts replacement using genuine components for reliable, long-lasting fixes
- Diagnostic services to identify problems quickly and accurately
- Thermostat calibration for accurate temperature control and efficiency
- Leak detection and repair for refrigerant issues
Need urgent help? emergency repairs | parts replacement | troubleshooting | thermostat calibration | leak detection
Specialist Services
- Air quality testing and improvement solutions for healthier indoor environments
- Allergy and asthma solutions with advanced filtration systems
- Solar integration for sustainable heating and reduced environmental impact
- Noise reduction solutions for peaceful operation in bedrooms and quiet zones
- Remote monitoring for proactive maintenance and early problem detection
Specialised solutions: air quality testing | allergy solutions | solar integration | noise reduction | remote monitoring
Assessment & Planning
- Energy efficiency assessments to maximise savings and system performance
- Heat pump sizing calculations for optimal performance and efficiency
- Building code compliance advice and certification
- Carbon footprint analysis for environmental impact awareness
- Subsidy guidance to help with government rebates and incentives
Planning your upgrade: efficiency assessments | sizing calculations | building compliance | carbon footprint analysis | subsidy guidance
Additional Services We Offer
Beyond standard heat pump services, we provide specialised solutions that many companies don’t offer:
- Heat pump dehumidification – Perfect for Canterbury’s humid conditions, reducing moisture and improving air quality
- Deodorising services – Eliminate cooking smells, pet odours, and other unwanted scents through your heat pump system
- Zoning solutions – Create different temperature zones in your home for maximum comfort and efficiency
- Insulation compatibility assessments – Analyse how your current insulation works with heat pump systems
- Energy consumption monitoring – Track your system’s performance and identify opportunities for further savings
Explore more options: dehumidification | deodorising | zoning solutions | insulation compatibility | energy monitoring
We also serve nearby areas including Mairehau, Papanui, St Albans, and Redwood.
What Sets Us Apart as Northcote’s Trusted Heat Pump Specialists
You have choices when it comes to heat pump services. Here’s what makes Heat Pump HQ different:
- Local Canterbury expertise – We understand how nor’west winds, frosty mornings, and humidity affect your heating needs
- Honest, transparent service – No pushy sales tactics or inflated pricing, just honest advice about what you actually need
- Quality guarantee – Every installation and repair comes with warranties you can trust
- Family-owned values – We treat every customer like family, not just another job
- Ongoing support – Our relationship doesn’t end with installation, we’re here for the long haul
“I’ve seen too many homeowners get burned by companies that prioritise profit over people. That’s why I built Heat Pump HQ on the foundation of honesty first, always telling customers the truth about what they need.” – Nate Thompson, Heat Pump HQ
Recent Projects We’ve Completed in Northcote
Here’s a snapshot of recent work we’ve done for your neighbours:
- Multi-room Mitsubishi Electric installation for a 1950s villa, addressing uneven heating across different room sizes
- Emergency repair of a Daikin system during a July cold snap, restoring heating within 4 hours
- Smart system upgrade with app control for a busy family wanting remote temperature management
- Seasonal maintenance for 8 units across a retirement village, improving efficiency by 15%
- Noise reduction solution for a bedroom heat pump, reducing operational sound by 70%
- Solar integration project combining renewable energy with efficient heating
- Air quality improvement installation for a family with asthma concerns
Areas We Service
While we specialise in Northcote, we provide heat pump services throughout greater Christchurch and surrounding areas. From the inner city to the outer suburbs, we bring the same quality service and local expertise to every job.
See our full service area on our locations page.
Your Heat Pump Questions Answered
Q: How do Canterbury’s wind conditions affect heat pump performance in Northcote?
A: Nor’west winds can impact outdoor unit efficiency, but proper installation positioning and wind shields can minimise this. We always consider local wind patterns when positioning your outdoor unit.
Q: What’s the best heat pump size for a typical Northcote home?
A: Most Northcote homes range from 90-150 square metres, typically requiring 5-7kW units for main living areas. However, room height, insulation, and window placement all affect sizing calculations.
Q: How often should I service my heat pump in Canterbury’s climate?
A: Annual servicing is recommended, but homes near dusty areas or with pets may benefit from 6-monthly filter checks. Canterbury’s varied seasons put systems through their paces.
Q: Can heat pumps handle Christchurch’s winter temperatures?
A: Modern cold-climate heat pumps work efficiently down to -15°C. We specialise in systems designed for Canterbury winters, maintaining performance even on those frosty July mornings.
“The key to heat pump success in Canterbury is choosing the right system for our unique climate. I’ve learned through experience which models handle our conditions best, and I pass that knowledge on to every customer.” – Nate Thompson, Heat Pump HQ
Helpful Tips for Getting the Most from Your Heat Pump
After over a decade in the business, here are my top tips for Northcote homeowners:
- Set and forget – Find a comfortable temperature (usually 18-20°C) and leave it there rather than constantly adjusting
- Clean filters monthly – This simple task can improve efficiency by up to 15% and extend your system’s life
- Keep outdoor units clear – Ensure 1-2 metres clearance around your outdoor unit for proper airflow
- Use timer functions – Heat your bedroom 30 minutes before bedtime rather than heating all evening
- Close curtains and blinds – This traps warm air in winter and keeps cool air in during summer
- Don’t block indoor vents – Furniture or curtains blocking airflow forces your system to work harder
- Consider supplementary heating – For very cold nights, a small panel heater in bedrooms can be more efficient than heating the whole house
For more detailed guidance, check out our energy efficiency tips and heat pump selection guide.
Real Customer Experience
“Nate and his team installed a Mitsubishi Electric system in our 1960s Northcote home in March 2025. The difference in our power bills has been incredible – we’re saving over $80 a month compared to our old electric heaters. The whole process was professional and they even helped us get the government rebate sorted. Highly recommend!” – Seren T., Northcote
Ready to experience the Heat Pump HQ difference? Call us on 03 242 1023 or visit our website to get your free, no-obligation quote. We’re here to help you find the perfect heating and cooling solution for your Northcote home.